rq zheng
The scenery along the way was incredibly beautiful. If I get the chance, I will definitely come back with my family. GTI is an excellent travel agency—its car rental, hotel booking, itinerary planning, and emergency handling are all impeccable. A special mention goes to the guide Filwah: after I turned to him for help, he went out of his way to assist me and repeatedly confirmed via email whether my situation had improved. I would like to express my sincere gratitude to him here! Pleasant surprises: 1. After I temporarily adjusted my accommodation, the guides tried their best to help me get a refund for the Sudureyri hotel booking. I had originally given up hope, but with the help of GTI and the hotel, I got a full refund. This was a pleasant surprise! 2. The car from the rental company My Car had excellent performance and ensured a safe journey all the way. The staff there were very professional. When I accidentally scratched the car and informed them via email, they also comforted me kindly. Disadvantage: The only downside of this trip was the extremely poor hygiene conditions at the farmhouse lodge I stayed at in Vik! I was bitten all over by unknown fleas or mites in the bed in the middle of the night, and the itching persisted throughout the entire trip even after I changed my clothes and cleaned myself multiple times. It greatly affected my mood and experience. After returning to my country, I will undergo isolation for treatment. I have seen low ratings for this hotel on various platforms, with many travelers also mentioning its hygiene issues. I formally file a complaint and strongly suggest that GTI remove this substandard hotel from its future options, to avoid GTI receiving negative reviews because of it again! 沿路令人难以置信的美景,如果有机会我一定还会带着家人再来。gti是非常棒的旅行社,从车辆租赁、酒店预订、行程规划、应急处理都无可挑剔,尤其表扬向导Filwah,我在向他求助后他非常尽力的帮忙,并且通过email再三确认我的情况是否得到改善,在这里向他表示衷心感谢!惊喜:1.我在临时调整住宿后向导们尽力帮我退回苏杜雷里酒店预订金,本来已经不抱希望,但在gti和酒店的帮助下还是全额退款,这是意外惊喜!2. 租车行my car的车辆性能卓越,一路为我保驾护航,工作人员非常专业,在我不小心刮伤车辆email说明情况后也亲切安慰我。缺点:此次行程唯一不足是我在Vik入住的farmhouse lodge卫生条件及其糟糕!我半夜被床上不知名跳蚤或螨虫咬的全身发痒,并且在我大量更换衣物和清洗身体后仍然持续到整个行程结束,非常影响心情和体验,我在回国后将隔离治疗。我在各大平台上看到此酒店评价都不高,并且都有旅客反映酒店卫生问题,我正式提出投诉,并且强烈建议gti将此低劣酒店排除在今后的选择之外,以免gti因它再次遭遇不好的评价!